A geek from birth from at early age I developed a passion for technology and breaking things. Having been fortunate enough to fall into a IT career at a very young age, over the past 10+ years or so I've been able to touch many difference facets of IT. Specifically .Net programming, SQL Server, Business Intelligence and IT Operations. In the latter half of my career I've become more focused on IT Operations Reporting and IT service level measurement.
During my time at Microsoft I worked with Gordon Mckenna (MVP) and Daniel Savage (Opsmgr Product Manager) to create a solution accelerator named RACER (Regional Application Client Experience Reporting). Subsequently this project went global inside of Microsoft and through various different transformations emerged into the outside world as the Service Level Dashboard.
Using my experience on this project and with other Inframon clients , Gordon and I have become widely recognized for our knowledge and skills in implementing world class end to end service monitoring and scorecarding solutions. It is my goal to give a little back to the wider IT community any little tidbits of information I find along the way that may make your continued pursuit of IT excellence just that bit easier.
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