Cliff Hobbs is a UK-based systems management consultant who specialises in the various systems management tools covered by his website FAQShop.com such as Microsoft System Center Configuration Manager (ConfigMgr) and Systems Management Server (SMS).Having worked with SMS since 1998 Cliff has gained extensive experience of designing, deploying, and supporting large enterprise-wide systems management solutions on behalf of companies such as EDS, 1E and Getronics.In recognition of his contribution to the Systems Management community Microsoft awarded Cliff the Most Valuable Professional (MVP) award for SMS in January 2004 which has been re-awarded in all subsequent years.Having grown up with the PC from the days of the IBM AT and PC-DOS 3.3, he has an extensive knowledge of several operating systems and applications gained through his present and past employment with companies such as EDS, Du Pont, Abbey National and Getronics, amongst others.The prime goal of FAQShop.com is to help people use Systems Management technology to make their lives easier - not for technology to control their lives which is reflected in this site's mission statement:
'Ensuring you get the best of IT'.
This was mentioned on today’s MVP call with the Product Group, which apparently caused a few issues for some of you. So just in case any of you missed it I thought I’d re-post this from the Configuration Manager Support Team Blog:
“We've been getting some calls about this one so I thought it deserved a mention here. If you're having some ITMU related issues with the April 2010 security patch install then you'll want to take a quick read of this one. Note that this issue only affects SMS 2003. Our currently supported products, ConfigMgr 2007 and WSUS 3.0, do not share this limitation.
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Issue: Deployment of the April 2010 security patches requires two executions of PatchInstall.exe and may require two reboots of the client. On the first execution, the PatchInstall.log shows:
INSTALL FAILED: UpdateID = 804db346-55c5-44b7-8491-1ecf77062836, QNumber = 978601, Title = Security Update for Windows XP (KB978601), ExitCode = 1642, Executable = C:\WINDOWS\system32\VPCache\PackageID\SmsWusHandler.exe /InstallFile:"\\DPServer\SMSPKGx$\PackageID\804db346-55c5-44b7-8491-1ecf77062836\windowsxp-kb978601-x86-enu_49ae6ac4f6e0a609124f2ce6f80fcef249273c02.exe" /UpdateID:804db346-55c5-44b7-8491-1ecf77062836
...
INSTALLED: UpdateID = d9782d11-f459-402c-bf34-d2606caa91a1, QNumber = 979309, Title = Security Update for Windows XP (KB979309), ExitCode = 0, Duration = 2, Executable = C:\WINDOWS\system32\VPCache\PackageID\SmsWusHandler.exe /InstallFile:"\\DPServer\SMSPKGx$\PackageID\d9782d11-f459-402c-bf34-d2606caa91a1\windowsxp-kb979309-x86-enu_b6a3d8953714847d02d614e8fcb5b4171d1029fb.exe" /UpdateID:d9782d11-f459-402c-bf34-d2606caa91a1
And on the second execution, after the reboot, the same log shows:
REBOOT NEEDED: UpdateID = 804db346-55c5-44b7-8491-1ecf77062836, QNumber = 978601, Title = Security Update for Windows XP (KB978601), ExitCode = 3010, Duration = 2, Executable = C:\WINDOWS\system32\VPCache\PackageID\SmsWusHandler.exe /InstallFile:"\\DPServer\SMSPKGx$\PackageID\804db346-55c5-44b7-8491-1ecf77062836\windowsxp-kb978601-x86-enu_49ae6ac4f6e0a609124f2ce6f80fcef249273c02.exe" /UpdateID:804db346-55c5-44b7-8491-1ecf77062836
Cause: MS10-019 shipped as two KBs - KB978601 and KB979309 - with KB978601 requiring that KB979309 be installed in order to install successfully. ITMU v3 has a limitation that results in PatchInstall.exe trying to install KB978601 first.
Resolution: Per http://support.microsoft.com/lifecycle/?p1=2890, SMS 2003 mainstream support ended on January 12, 2010. As such, no further updates to ITMU will be released and use of the work-around - running the Patch Install package twice - is required.
It is important to note that our currently supported products, SCCM 2007 and WSUS 3.0, do not share this limitation and can deploy the current security patches in one pass.
Keith Thornley | Senior Support Escalation Engineer”
Link to the article:
http://blogs.technet.com/configurationmgr/archive/2010/05/10/sms-2003-itmu-v3-requires-two-passes-two-reboots-to-deploy-april-2010-security-patches.aspx