ConfigMgr: INBOX and OUTBOX components showing critical this morning

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ConfigMgr: INBOX and OUTBOX components showing critical this morning

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Vast quantity of our Secondary site servers reported SMS_OUTBOX_MONITOR and SMS_INBOX_MONITOR components have gone critical, but there are no status messages.

Quick look at the inbox\outbox logs, shows -2700 for the next polling cycle.

Waiting until the next polling cycle in -2700 seconds from now.

You can restart the components or restart the SMS_EXECUTIVE to fix this.

It seems to be due to DST (timezone) changes. We rolled out http://support.microsoft.com/kb/959257 to our Primary site servers last week, assume this is why the primary site servers are not complaining as the secondaries are.

See this thread on myITforum for more info, it helped us!

  • Good info Rob.

    And for those still running SMS 2003, I blogged about GMT/BST time changes back in October.

    wmug.co.uk/.../alert-bst-to-coordinated-universal-time-gmt-change.aspx

  • Looks like the hit counter went right up on this posting this morning, guess lot of folk saw this again today (30-03-2009) as we switched in to BST ;-) I did :-(

  • Update: There is a KB telling you to restart SMS_EXECUTIVE here: support.microsoft.com/.../972400

    But more importantly, ConfigMgr 2007 SP2 has a fix included for this.

    We have another timechange taking place soon in Europe, we will have to see if SP2 stops the problem manifesting